Would you recommend DisasterCare?
Mike Kreft
★★★★★
When you wake up to standing water in your home, all sorts of things start going through your mind - will I have to replace all the flooring? Did the water get in the walls? How much is this going to cost?! I personally know people who have used DisasterCare with great satisfaction, so my first call was to Al (the owner). He gave me just enough information on the phone so as not to overwhelm me but to also give me some peace of mind. He came out a little while later and, to make a long story short, resolved the issue. He is incredibly knowledgeable and competent and provides exceptional service. The biggest benefit to using DisasterCare is the peace of mind. If you ever have a situation like mine, which has the potential to cause you stress and anxiety, I highly recommend calling DisasterCare. The peace of mind is so worth it. A very positive experience!
01-11-2023
Margie Leo
★★★★★
Excellent and quick response to an emergency for me. Very professional and personable. Excellent service. Amazing! Thanks again Al!
08-01-2024
Marie R.
★★★★★
Al came to our home and provided a mold inspection and examined some mild water-damaged areas. His professionalism was excellent. He took his time in answering all of our questions in great detail. Even better, we feel confident in the plan he recommended to address the issues of our concern. Thank you, Al!
01-16-2023
Maria Marie
★★★★★
Although I did not use Al's service personally I did meet Al. I was on vacation with my family in Myrtle beach and Al was there too. He immediately began talking to my son and using goofy voices to make us laugh. He was so friendly to us strangers! He then paid our dinner bill for us...for absolutely no reason other than pure kindness. Someone like that I can truly believe in my heart would have a good honest caring business. Character goes a long way in how you run your business and treat customers!
12-07-2022
Will R.
★★★★★
Al was super responsive and professional. He gave us common sense solutions for our office space and has a wealth of knowledge. Will definitely use Disaster Care again!
01-12-2023
Travis B.
★★★★★
Our house got flooded and water came through the ceiling of the home and into our hardwood floor downstairs and in through the ceiling of the two car... Read a full review
03-10-2020
Jeanne W.
★★★★★
We woke up early on a Sunday morning to a broken upstairs pipe flooding both upstairs and downstairs. I called Disaster Care and they had a crew here... Read a full review
06-08-2018
Scott L.
★★★★★
Al and his team do fantastic work! They're fast, efficient, eager to get to work and will shoot you straight about your situation. Do not hesitate calling... Read a full review
08-18-2015
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06-02-2022
After making a major screw up breaking a water pipe in my upstairs bathroom & had water everywhere, Al & his crew’s quick & thorough response saved my carpet, kitchen, etc. It’s nice to have local people to call on in emergencies. Highly recommend them!!!
12-08-2019
Such a positive experience! I would not hesitate to call Disastercare in the future for any of my disaster needs. They were there very quickly, kept me informed every step of the way, called to check on me, and even when I thought I would experience loss to damage, they were able to do what was needed to salvage everything in my home. Every employee that came in my home was respectful and so positive. You can tell it is a great work environment and the work shows. Thanks again guys!
06-20-2019
I called Al about an issue that we were having at our house, we were at our wits end! He listen and then suggested we look for a plumber with a drain camera. We had been running in circles and needed to be pointed in the right direction. Thanks to Al at DisasterCare and the plumbers our problem is fixed.
04-27-2019
Disaster care came to our rescue during a home renovation. Our home began to flood after a pop-up thunderstorm. Disaster Care was there within 30 minutes and immediately went to work. Our pine flooring and sheetrock were spared thanks to their hard work. We are forever grateful to the Disaster Care team for their compassion during a stressful time and their dedication to saving our home.
03-09-2019
Awesome response to our cheerleading gym after sewer issues. Helpful, caring and professional! Tri County Elite.
02-26-2018
We had a frozen pipe burst at one of my preschools. Al and his team arrived on a Sunday evening and seriously worked a miracle! I can’t thank them enough for their high quality work!
01-23-2018
01-20-2018
I had a pipe burst in my upstairs bathroom and water damage in my dining room as a result. I called Mr Al and he showed up right away with fans and a dehumidifier. He contacted me everyday to follow up and made sure everything was dry with the least amount of damage as possible. He is very thorough and takes the time to explain what he is doing so that you can understand the process, which is so important in a stressful situation. I highly recommend Disaster Care and their friendly staff. They are one of a kind!
12-16-2017
My washing machine decided to break, thus my whole bottom floor flooded. Disastercare sent a team of young men immediately. I tell you these guys were amazing. I would recommend them to anyone.
10-30-2017
One night I left my sunroof open on my avalanche during a heavy down pour .The next morning I found 1 to 2" of water in the floorboard of my truck.I called Al and he said to bring it to him. I took It to his location and he extracted the water and put blowers in for a few days.I never thought the truck would ever be the same. It came out dry, clean, and did not smell .Thanks Al, for saving my truck and a job well done . You are the man !!!!!
09-04-2017
I have had to call Al twice for water related issues. Both times Al showed up, with his crew, explained what was going to happen. The crews were very professional, knew what they were doing and explained every step of the process. Another thing that really impressed me was that the crew had everything they needed to resolve the problems on the truck when they arrived. No going back to the shop to get something they needed. There is no one else I would call, ever.
08-24-2017
Washing machine ran a full cycle with a busted drain valve. Needless to say we had 2 inches of standing water throughout our 1st floor. 2 things I looked for when selecting this company. Local and trustworthy. Ten minutes after the call I had Al and a cleanup truck at my house. They thoroughly took care of the problem, stayed true to their word and saved my house and sanity! If you EVER need a local company for cleanup and one that you can trust your most valuable investment with, CALL THIS COMPANY!
07-13-2016
Al and his team do fantastic work! They're fast, efficient, eager to get to work and will shoot you straight about your situation. Do not hesitate calling this company when disaster strikes. I've called them for assistance with my residence and my business and each time have been nothing less than exceptional while dealing with an otherwise crumby situation. Thanks!
★★★★★
08-18-2015
Great crew with a GREAT attitude. Ready for ANYTHING!
01-27-2015
02-22-2014
6 years in a row voted the best in Summerville. Three times voted one of the top 10 water restoration companies in the nation.
12-15-2013
12-05-2013
08-19-2013
07-19-2013
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